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Alnmouth Rail Users Group announcements:

Minutes of our AGM meeting 10th of June 2010
Minutes of the 12th of May 2011 Meeting

 

Alnmouth Rail Users Group Newsletter no.1

December 2011

 

ARUG has worked through the past year to improve services and has communicated with the diverse train operators to inform them of things we think the rail users need/like to have done.

 

This has resulted in the following achievements:

 
From the 12th of December 2011 there will be an extra stop during weekdays for the 8:12 pm XC service from Newcastle at Alnmouth (this train will also provide a new direct service from Southampton , Reading and Oxford, and also provide a good connection at Newcastle out of the 5:00 pm from London ’s King Cross. Furthermore, on Saturdays, there will be extra services at 09:08 am to Newcastle (and stations to Plymouth via Birmingham ) and 12:58 to Newcastle (and stations to London ). 

 
We have launched a survey for rail users from Alnmouth, if you would care to take 3 minutes to do the survey, we will endeavour to use this as a starting point for the next time we speak with train operators.

Please go to: http://www.surveymonkey.com/s/86VTHRB

 

 
Through involvement of Sir Alan Beith, Northern have assured us that Alnmouth Station will remain as is, unless there are other developments from the government.  

 
Have you seen the new ticketmachine and bike stores ?

 

 

Other news:

Our intrepid kickstarter of the day, Martin just missed out on the top rank of the Small Business Awards, he came in as the runner-up in his category. Congratulations Martin (http://www.mochamondo.com)

 

 

 

Alnmouth Station car park.

News from Passenger Focus: Issue 13 November 2011 

Crosscountry launches groundbreaking E-Ticket

Outcome of our October 2008 ARUG questionnaire 

ARUG at Northern Rail summit

CROSSCOUNTRY bring refurbished HSTs on line

Paddy's Letter: A Bridge too Far ? A bridge too far.pdf


New East Coast timetable: Latest news

All Alnmouth station users are reminded that the new winter timetable is now in operation. Please check your journey times as there have been a few minor changes to times. ARUG is also pleased to highlight the following new services, which have been provided by the Train Operating Companies in direct response to ARUG feedback on the previous May 2011 timetable.

   An extra Cross Country (XC) service on weekdays from Newcastle at 2011 to Alnmouth. This provides a good connection out of the East Coast 1700 from London and also provides a new direct return service from Southampton, Reading, Oxford and intermediate stations via Birmingham.

 

  An extra XC service on Saturdays from Alnmouth at 0908 to Newcastle, Birmingham, Plymouth and intermediate stations. This goes some way to reducing the previous 4 hour gap in XC services.  This also provides a further opportunity to make use of the reduced price XC only fare for a return to Newcastle on a Saturday, as the majority of return services in afternoon/early evening are XC.

 

 An extra East Coast service on Saturdays from Alnmouth at 1258 to Newcastle and London. There are now East Coast trains to London at approx 2 hourly intervals on Saturdays and the overall (all operator) Saturday service is now approx hourly from start of service through to mid afternoon.

 

Please feel free to send any feedback to this e-mail address or contact us via the ARUG website www.arug.org.uk, or info@arug.org.uk

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Find cheaper rail fares  

Please find below links to cheaper rail fares:

www.mytrainticket.co.uk and:

Find cheaper rail fares from the Transport Direct journey-planning website: www.transportdirect.info? Type in your start and destination points and the times you want to travel, then wait for the search engine to come up with a range of fares and their availability. Transport Direct claims to have just recorded the 50 millionth user of its website tools. In a recent survey, 92 per cent of users said they find the Transport Direct site easy to use; almost half of users were given a quicker route for a familiar journey. Real time information on road and rail disruption allows travelers to avoid unnecessary delays to their journey while extensive maps show the locations of bus stops and train stations, and also suggest where traffic congestion may occur. - DfT press release  

SOUTHBOUND DEPARTURES  - 07:08 AND 07:59   - TRAVELLING BEYOND DERBY?  

BE AWARE OF CHANGES BEFORE BUYING TICKETS.   WHEN PURCHASING AT ALNMOUTH STATION, ASK STAFF FOR THEIR ADVICE FOR CHEAPEST WAY TO PURCHASE THESE TICKETS (SEE EXAMPLES BELOW)

A classic example of the railway increasing fares by stealth and over complicating an already complex web of fares and anomalies.

On 02 Jan 2012, Cross Country (XC) have introduced restrictions on the use of Off peak tickets, including "off peak returns" - formerly known as saver returns, which are used for journeys of > 50 miles allowing return travel up to a month later. These tickets are flexible with no advance purchase requirement.

Off peak returns, on routes where XC sets the fares will no longer be valid BEFORE 0930 Monday to Friday.

  This is a very complex area. As far as Alnmouth is concerned:

No impact on northbound departures as the first XC train is after 0930, and XC do not set any fares to northbound destinations. 
For southbound departures on the 0708 and 0759
No impact if travelling to Derby or intermediate stations between Alnmouth and Derby - this is because East Coast sets this fare, even though your journey may wholly involve a XC train
If travelling to Tamworth/Birmingham or south thereof, the return price has potentially DOUBLED (e.g. buying one through ticket to Birmingham would now cost £202 on these departures, rather than the off peak return of about half this figure).

GOOD NEWS - there is a perfectly legitimate work around to avoid this unjust restriction. This involves use of a "split ticket" i.e. buying two different tickets to cover your journey. This is perfectly valid as long as the train stops at the station where you have split your tickets in both directions - there is no need to leave the train.

For example - if you have to travel to Birmingham on the 0708 departure, to avoid having to buy the "£202 return" -

1. Purchase an off peak return from Alnmouth to Sheffield - cost £66.80

2. Purchase an off peak return from Sheffield to Birmingham - cost £40. (The 0708 departure from Alnmouth leaves Sheffield at 0954, so off peak tickets are valid by the time this train gets there).

Alnmouth ticket office will sell you both tickets.  In general ticket office staff do not have to advise a passenger that there may be a cheaper split ticket alternative, but have to sell the split tickets if the passenger asks. ARUG believes that the Alnmouth staff are aware of the anomaly and will try and help secure the best fare.

Disclaimer

ARUG has provided this information in good faith, however errors and omissions excepted. Please check fare alternatives using on line journey planners to obtain the best split ticket options (suggestions are Sheffield or Derby if heading to Birmingham, Midlands, South Coast or South West). 

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Crosscountry bring refurbished HSTs on line

Operating from Glasgow to Plymouth (via ALNMOUTH), CrossCountry has introduced  four refurbished High Speed Trains (HSTs) into service since autumn 2011

New HST train, used by Crosscountry The 125mph diesel-powered HSTs will regularly operate on CrossCountry’s North East – South West route, serving key towns and cities including; Edinburgh, Newcastle, Durham, Wakefield, Leeds, York, Doncaster, Sheffield, Derby, Birmingham, Cheltenham, Bristol, Exeter and Plymouth.

The Company’s exciting HST refurbishment programme includes a redesign of the First Class and Standard carriages, providing extra capacity that will see each HST having 542 seats spread between eight carriages – that’s more seats than a jumbo jet!

The carriages feature contemporary and modern colour schemes and have been fitted with new seating and tables, carpets, curtains, refreshed toilet facilities, enhanced lighting and power sockets throughout. Importantly, the refurbishment also delivers significantly more space for luggage. The power cars are fitted with new MTU-built engines to increase reliability, improve fuel efficiency and produce lower emissions.

CrossCountry says: “We’re delighted to have our first HST operating. These trains deliver the extra capacity our passengers and stakeholders tell us they want, and their introduction also means we’re on track to deliver our promise of increasing seating by 35 per cent.”

ARUG says: ”the increased capacity will be most welcome as will be the new standard of comfort. All we need now is the extended car park to accommodate the increasing number of passengers”.

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Last modified: 05-02-2012